This page provides an overview of how we handle Customer Personal Data and End User data, including the purposes for which we use it and the duration of its retention.

Platform and Third-Party Services

Our Service can be integrated with various Platforms, including Shopify. Please review the following information regarding the collection and use of your Personal Data through these Platforms and Third-Party Services:

SHOPIFY: Our Service is designed to operate with the Shopify platform, which collects and processes your information, including Personal Data, on behalf of Customers who use the Shopify platform. As a third-party developer, we are bound by the Shopify Partner Program Agreement. Additionally, Shopify acts as a Controller in common for your Personal Data. This means that they have their own policies regarding the use of your Personal Data as their customer. If you would like to learn more about Shopify's privacy and data protection practices, please refer to their privacy policy or contact their Data Protection Officer at [email protected] or using the addresses provided below:

Shopify Residents outside the European Economic Area:

Shopify Inc. Attn: Chief Privacy Officer 150 Elgin St., 8th Fl Ottawa, ON K2P 1L4 Canada

Shopify Residents of the European Economic Area:

Shopify International Limited Attn: Data Protection Officer c/o Intertrust Ireland 2nd Floor 1-2 Victoria Buildings Haddington Road Dublin 4, D04 XN32 Ireland

End User Data Collection and Retention

Data pertaining to your customers, referred to as "End Users," which you collect through the use of our Service, may be gathered and stored. The following is a list of End User data that may be collected, used, and stored by us directly or through our subprocessors in connection with the Service when utilized on Platforms and Third-Party Services:

Source: End User Data Collected: ArenaCommerce:

  • End User profile (name, email, phone, address)
  • Order history
  • Order information

Shopify:

  • End User profile (name, email, phone, address)
  • Order history
  • Order information

Regarding our app, data may be retained until the Customer chooses to delete the information or ceases to use the Service.

If you have any concerns or questions about how we handle your data, please contact us at [email protected]